Dear {Customer},
At {Company}, customer safety is our top priority. That is why we are reaching out immediately to inform you of a voluntary recall of the following products:
{product name}, {descriptor}, {batch or serial number}
{product name}, {descriptor}, {batch or serial number}
{product name}, {descriptor}, {batch or serial number}
Our extensive and rigorous quality control identified {issue}.
If you have any of the potentially affected products, please {discard/return to store} for {refund/replacement}. Do not {use/consume} these items.
We apologize for any inconvenience and will work hard to maintain your trust in our company and our products.
Sincerely,
{Name}
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Index of letter of apology templates
