Hi, {Name}. This is {Name}, owner of {business}. I am so sorry for what you experienced during your recent visit, and wanted to reach out with a personal apology. I’d like to offer you a free {service type}, and am happy to book that at your convenience. We promise to do better next time. Appreciatively, {Name}.
Download this apology letter template — free!
Formatted and ready to use with Microsoft Word, Google Docs, or any other word processor that can open the .DOC file format.
Index of letter of apology templates
