Apology Letters

   Apology For Product Recall

Dear {Customer},

At {Company}, customer safety is our top priority. That is why we are reaching out immediately to inform you of a voluntary recall of the following products:

{product name}, {descriptor}, {batch or serial number}

{product name}, {descriptor}, {batch or serial number}

{product name}, {descriptor}, {batch or serial number}

Our extensive and rigorous quality control identified {issue}.

If you have any of the potentially affected products, please {discard/return to store} for {refund/replacement}. Do not {use/consume} these items.

We apologize for any inconvenience and will work hard to maintain your trust in our company and our products.



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Index of letter of apology templates