Dear {audience},
I made a mistake and I should have owned up to it sooner. I never should have {committed transgression}. Moreover, {my/my representatives'} initial statement after the incident was fundamentally untrue. Therefore, I also apologize for this self-serving response that further victimized {target}.
I can't take back what I did, nor how I responded. I can only assure you that this is not who I am. This is not how I will treat people going forward.
Sincerely,
{Name}
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Index of letter of apology templates
