Dear {Name},
I'm sorry. When you confronted me about {situation/behavior}, instead of giving you the attention and consideration that you deserved, I went on the defensive.
I wish I had reacted differently. Of course you were right that {situation}. I still do want to push back on {element}, due to {reason}, but I should have done so calmly and with respect.
Please feel free to come to me in the future with your concerns. I realize now why I was so defensive, which will ultimately help me to be more open to discussion moving forward.
Sincerely,
{Name}
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Index of letter of apology templates
