Dear {Name}
I'm so sorry for forgetting about our video call! I feel terrible that you waited online for me for so long. I have no excuse; I had the invitation saved in my email and a reminder set on my phone.
I hope you can forgive my flakiness and try again on {day} or {day}. I'm really looking forward to chatting with you and seeing how you're doing.
Warmly,
{Sender Name}
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Index of letter of apology templates
